Privacy

This English translation is provided solely for convenience. In the event of any discrepancies or legal disputes, only the original German version of the Privacy Policy is legally binding.

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This applies only insofar as no other indication is made in the processing operations described below.
“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of the request, the IP address, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services.

Contact

Controller

Feel free to contact us upon request. The controller responsible for data processing is:
[Name, Address, Contact Information — not provided in the text]

Customer-Initiated Contact by Email

If you initiate business contact with us via email, we collect your personal data (name, email address, message content) only to the extent you provide it. Data processing serves the purpose of handling and responding to your contact request.

If the contact is made for the performance of pre-contractual measures (e.g., consultation regarding purchase interest, quotation preparation) or concerns an already existing contract between you and us, this data processing is performed on the basis of Art. 6(1)(b) GDPR.

If the contact is made for other reasons, processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to processing of personal data concerning you on grounds relating to your particular situation.

We use your email address solely for processing your request. Your data will be deleted afterwards in compliance with statutory retention periods, unless you have consented to further processing and use.

Orders

Collection, Processing, and Transfer of Personal Data for Orders

When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data may be transferred to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transfer is kept to a minimum.

Rights of Data Subjects and Data Retention

Retention Period

After full contract processing, the data will first be stored for the duration of the warranty period and subsequently retained in accordance with statutory, particularly tax and commercial-law, retention periods. After these periods expire, the data will be deleted unless you have consented to further processing or use.

Rights of the Data Subject

If the legal requirements are met, you have the following rights under Art. 15–20 GDPR:
– Right of access
– Right to rectification
– Right to erasure
– Right to restriction of processing
– Right to data portability

Additionally, you have the right to object under Art. 21(1) GDPR to processing based on Art. 6(1)(f) GDPR, as well as to processing for direct marketing purposes.

Right to Lodge a Complaint with the Supervisory Authority

Under Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

You may submit a complaint, for example, to the supervisory authority responsible for us:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de

Right to Object

If the personal data processing described above is based on our legitimate interests under Art. 6(1)(f) GDPR, you have the right to object to such processing at any time for reasons arising from your particular situation with effect for the future.

After an objection has been made, processing of the affected data will cease unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

Last updated: 22 October 2024